- HOME PAGE
- WELCOME TO BMA
- HIPAA AND PRIVACY PRACTICES
- "MYCHART" health portal
- MOUNT AUBURN HOSPITAL
- After Hours Emergency Calls
- PCP, NP and PA Profiles
- Our Specialists and Specialty Services
- ABOUT OUR OFFICE
- Being Our Patient
- REFERRALS
- Patient LIBRARY
- Turning 65? MEDICARE explained
- Medicare Annual Wellness Visit
- FIVE WISHES AND HEALTHCARE PROXY
- BULLETIN BOARD
- In Memoriam
- When you call, please clearly state your name, date of birth and your telephone number
- Always clearly pronounce or spell the name of the medication, the strength, instructions and the amount and number of refills needed.
- Always leave your pharmacy telephone number.
- Prescription refill requests will be authorized WITHIN 48 hours, so try not to wait until you are out of your medication. Please check with your pharmacy before you pick up the prescription to make certain it has been called in.
- One of the most frustrating problems we have to deal with is the need for "prior authorizations" or "overrides" from the various insurance companies. Before a brand name drug can be prescribed you have to have been tried on a generic. It is becoming a common practice for the companies to insist on a generic drug even if the patient has been successfully managed on a brand name medication for some time. These are not our rules. They are the rules of YOUR insurance company. Please do not take out your frustration on the office staff. Their jobs are tough enough.
- Covering physicians will NOT authorize prescriptions for narcotics. If you do expect a non-narcotic medication to be called in for you by a covering physician after regular hours please have your pharmacy number available and be certain that the pharmacy is open.
- We strongly recommend that you keep a CURRENT list of your medications (with strengths and instructions) in your wallet or purse at ALL times, so as to avoid any confusion. We can give you a card specifically printed for this.....ask at your next visit.
- You must inform us about any drug allergies or side effects you've experienced.
- If you are experiencing side effects from a prescribed medication or you cannot afford a particular medication, please bring this to our attention BEFORE you decide to stop it.
- Keep your pharmacy telephone number handy
The U.S. Agency for Healthcare Research and Quality recommends asking your doctor or pharmacist these questions when getting a new medication:
- What is the name of the medicine?
- What is it supposed to do?
- Is it OK to substitute a less-expensive generic drug for the name brand? Will it achieve the same effect?
- What is the dose of the medicine?
- Are there foods, drinks, other medicines, or activities I should avoid while taking this drug?
- What are the possible side effects? What should I do if they occur?
- How many refills of this prescription can I get?
- What should I do if I miss a dose?
- Is there written information I can take home?